chapter eight

Your Journey Towards Hiring Success

Now that you’ve been introduced to the principles of Hiring Success, it’s time to put them into practice! The first step is measurement. You can’t change what you can’t measure. Therefore, we recommend beginning by adopting the Hiring Success metrics—Hiring Budget, Hiring Velocity, and Net Hiring Score. They represent a small, but powerful change that will guide you throughout the rest of your Hiring Success Journey.

Use these metrics to lay the foundation of strategic talent acquisition, communicate your actions to your colleagues and educate them about the benefits of Hiring Success, and then prepare for the process of formal change. It may sound like a tall order, but, as you’ll see, it’s very straightforward and achievable.

The Hiring Success Journey is characterized by four major steps that mark progress towards your future business goals.

Hiring Success Journey

Throughout this process, you will need to engage with various stakeholders to gain alignment on key decision points. The table below outlines a few (not exhaustive) functions you may want to involve as you begin the process. Notice that each stakeholder has a different perspective, which will require you to consider and cater to a variety of priorities and needs.

Key Stakeholder Priorities Success factors
HR leader HR Leader Employees are being developed and are meeting their performance expectations
  • Quality of Hire
  • Conversion Rates
  • Hiring Team Productivity & Performance
TA leader TA Leader User experience is positive and hiring teams are engaged throughout the lifecycle
  • User Experience
  • Sourcer / Recruiter Engagement & Performance
  • Sourcer / Recruiter Retention
HR IT HR IT Tech solutions are integrated with core HR systems
  • Compliance & Security
  • Scalability
  • Integration & Adoption
Recruiter Recruiter Recruiting processes and analytics are in place to enable a successful TA function
  • Candidate Pipeline
  • Sourcing Analytics
  • Hiring Manager & Recruiter Engagement
Hiring Manager Hiring Manager Platform is easy to use for reviewing candidate information & rating candidates
  • User Experience
  • Hiring Manager Engagement
Finance Finance, Procurement, and Legal System fits into the overall HR budget, offers key capability requirements, and meets regulatory compliance
  • Cost / Savings
  • Adoption

With your team in place and a mindset ready for change, let’s get started!

This guide is the definitive playbook for modern TA leaders to futureproof their organizations. The following sections will guide you through each step of the Hiring Success Process—Evaluate, Strategize, Transform, and Optimize—along with real examples of SmartRecruiters customers and partners who transformed their talent acquisition function to create a lasting business impact.

As you read through this guide, you may find that your organization already has some of these capabilities in place while completely lacking in others—that’s OK! Use this guide to help you understand where your business currently stands and where you want to go.

Good Luck!
Jerome Ternynck
Founder & CEO