Put your referral program into overdrive with this step by step guide (plus templates for outreach)!

If you don’t use referrals, you’re missing out on a killer opportunity to pour some rocket fuel on your recruitment process.

Yes, inbound and outbound channels yield amazing hires.

But referral hires…

• Have the highest applicant-to-hire conversion rate at 40 percent.
• Run with the company longer, with 46 percent staying over one year and 45 percent over two years.
• Cut the time-to-hire to 29 days from 55.

There’s more…

• Industry giants like Google, Intel, and Accenture do referral recruitment.
• Thought leaders like Patrick Burke (Pebble), Tim Diss (Facebook), and Theresa Singh (Asana) also use it.

Now, do you want to access hiring excellence? Strap in. This is going to be a fun ride.

Put Lead Generation on Autopilot

Imagine a constant pipeline of qualified candidates… wouldn’t that be nice? The good news is you’re about to learn how to make this happen.

Spotlight Open Positions

Employees kind of know what internal roles are open and they kind of know who might be a good fit. The result is underwhelming. Passive lead generation does not a superb hiring program make. However, you can flip things around and start highlighting open positions at all-hands meetings and in a company newsletter. It’ll help employees connect the dots.

Go on LinkedIn

An average employee has 100 or so LinkedIn connections. Put another way, if you have 50 employees, you can reach 5000 potential hires without lifting a finger. Here’s how: Encourage employees to like your job posts and link their LinkedIn accounts with the company’s page (see how). It’ll help employees stay on top of things and help your openings gain traction.

Use an Internal Jobboard.

If you’re a massive company with offices sprinkled across the globe, internal jobboards can offer a lifeline and make passive referral hiring Hulk-level strong.

Skip the Referral Bonus and Focus on Culture

You may want to lightsaber cash incentives. Aleksandra Włodarczyk, HR Specialist /Recruiter at ResumeLab explains why: “If you promise employees $1K for a successful referral, they won’t care if their friends make a great fit. They’ll want the bonus.”

However, If employees feel they work in a hip company, they’ll naturally want to intro others.

Tap into Employee Networks

You’ve made it to the juicy part. Put your party pants on because you’re about to discover a magical path to next-level referral recruiting. Consider making this part of onboarding. Remember, if you don’t sit down with a new employee to fish out referrals, you’ll walk right past low-hanging fruit.

Need proof? PURE (American property insurance company) gets a whopping 40-60 percent of hires via early referral. You can too. Here’s how:

1) Create a spreadsheet.

2) Sit together and comb through an employee’s network on LinkedIn.

The key is to ask ultra-specific questions: We’re looking for a [Content Marketing Specialist] to [write high-quality guest posts for major outlets]. Do you know anyone like that in [Chicago]?

3) Extract the basic info.

Record the connection’s name and LinkedIn URL by dropping them into the spreadsheet.

4) Fish out email addresses.

To do this, you must first get the staffer to login to LinkedIn, click ‘See connections’, and do a first-degree network search.

5) Once you pinpoint a potential hire, fire up their profile and click ‘See contact info’.

Bingo!

In the end, you should end up with something like this:

Note: You can mine employees’ networks once/twice a year without limiting yourself to new hires. People amass new connections regularly so it’s best to stay plugged in.

Do Outreach Like a Pro

You’ve got a golden list of stellar talent. Next, you need to reach out and sway them to the dark side. Problem? It’s a sucky manual task (especially if you end up with a list of 50+ contacts), but it doesn’t have to be if you use outreach automation tech that lets you create templates, track opens, and schedule follow-ups.

That said, you can do things manually. All it takes is some elbow grease and time.

1) First outreach… time for some heavy-duty action.

When you open the first email, be sure it includes:

• A note that you’re reaching out because their friend thinks they’re a great fit.
• What your company does.
• A link to the job ad.
• Heavy personalization (no one likes generic messages).

Need an example?

Hi [Marianne],

My name is [Max], and I’m a [content team lead] here at [The Boring Company].

Your friend [Josh] is on my team, and he says you’re killing it when it comes to [writing delicious content that drips with value].

I like people who can [write] like that, so I wanted to reach out and say hi.

[The Boring Company is an infrastructure and tunnel construction company founded by Elon Musk.]

You can learn about our values and culture here: [Link]

Now, I’d love to have you on my team as a [Content Marketing Specialist] to [write about flamethrowers]. You can learn about the role here.

Is that something you’d be interested in?

Thanks,
[Max]

2) Follow-Up

If there’s no reply after three days then it’s time to circle back and give a nudge.

Example:

Hi [Marianne],

Just a quick follow-up in case you missed my last email.

Like I said, your friend [Josh] says you’re a rockstar when it comes to [writing].

With that in mind, I’d LOVE you to join my team.

Details about the role. [Link]

Our values and culture. [Link]

Look forward to hearing back from you.

Thanks a million,

[Max]

3) When you get a YES, ask the referral to have a little phone chat to screen them.

Example:

Hi [Marianne],

Thanks for getting back – I’m super pumped.

Will you be available for a quick phone chat on [October 5th] at [2 PM]?

Thanks,
[Max]

4) On the off chance, it’s a no….

It sucks when you get a message like that, but you can turn things around and ask the referral to pass the details about the opening to their friends. This will help you push the info along and potentially find awesome talent.

Example:

[Marianne],

That’s a HUGE pity, really.

Is there any chance you could pass along the info about our opening for the position of a [Content Marketing Specialist] to your friends and colleagues?

About The Boring Company. [Link]

Details about the role. [Link]

Sending a mail pigeon with a thank-you note your way!

Thanks,

[Max]

So, what do you think? Do you do referral recruiting? How do you use employees’ networks to acquire top-value asset? Let us know @smartrecruiters.

With candidates viewing a job ad for less than a minute on average, recruiters can’t waste time with these common mistakes.

Picture this. It’s Friday morning. You’re ready for another great day of recruiting, a steaming coffee sits on the desk next to you. This is your zen place.

You fire up your laptop, ready to write a stellar job ad, when it hits you – this seemingly simple copy is actually super important! You can’t just write a ‘whatever’  job ad. This post will be the first point of contact for candidates to the open role, and maybe even your company.

You start downing your coffee and typing furiously. ‘This ad has to be perfect!’ you think. ‘Unless I want to have as much impact as a fly has on a windshield.’

Well, not to alarm you further, but according to a recent study, most job seekers spend a measly 49.7 seconds reviewing a job ad before clicking away.

So, it’s clear the stakes are high, but let’s return to our calm place… put down the coffee, give your keyboard a break, and let’s go over the hallmarks of a successful job ad, and the terrible, no-good, please-don’t-do-thats to avoid at all costs.

1. Sugar-Coating the Company Culture

When writing a job posting, you want to reflect your organization’s culture and connect back to your core values. Now, what you don’t want to do is sugarcoat things and mention values your company doesn’t actually live.  Make sure you are being upfront in your job ads to attract top talent with the right mix of hard and soft skills that would make a great cultural fit.

Why?

If you say your company is ‘all about work-life balance’ when really you expect workers to pull long nights and be reachable at all times, the charade will be up once the new hire starts. Ultimately, the reality will hit them that they were sold a false bill of goods. When that happens, be prepared to see them leave and don’t be surprised when the negative Glassdoor review follows.

Here’s an example of how to be real about your company culture:

We are looking for a Social Media Marketing Specialist who thrives on teamwork and accountability. If you are not OK with hard startup culture, this place might not be a good fit for you…

2. Staying Silent on Benefits and Perks

Lean on your strengths. If your company has great benefits or perks be sure to flaunt them — remote work options, dog-friendly environment, stellar dental plan, public transit passes, whatever it is, candidates will be interested.

Why?

Having selling points in your job ads that showcase how different you are, sets you apart from the competition. Creating these positive differentiators is important, especially if your brand is relatively unknown.

Here is an example of how to showcase benefits:

If you join our team, you won’t have to leave your furry friend alone at home all day, here at our company we have a dog-friendly office. Speaking of friendly, we are also eco-friendly, we encourage our employees to make use of public transit by offering free monthly passes.

3. Using Meaningless Buzzwords

We all want to hire someone who is: A laser-focused self-starter who can hit the ground running with a blue sky thinking to join our team.

So while you might think that cramming your job advert with buzzwords and fancy wording can make you sound more knowledgeable, it actually comes off as vague and lazy; it may even negatively affect your application rate.

Why?

Did you know that 64 percent of job seekers will not apply for a position if they do not understand what it is about? So, make sure to use specific and simple language that actually resonates with your audience. (If you don’t know who your audience is, this article can help you define your candidate persona.)

Here’s an example of a job ad with specific language:

“The ideal candidate is a product manager with a deep understanding of programmatic advertising and machine learning algorithms as they relate to job boards, advertising, and overall job distribution.” – SmartRecruiters, Product Manager Job Post.

4. Not Going Mobile Friendly

Here is some food for thought: Only 42 percent of recruitment sites are mobile friendly, yet 50 percent of candidates use their smartphones to look for and apply to jobs.

Why?

Mobile search is easy! People scroll through ads while watching TV, or maybe even at work. If you manage to tick the mobile box, you will be able to tap into a much larger candidate pool.

Here’s an easy checklist:

• Under 700 words
• Optimized for one-click apply
• Formatted to fit mobile screens

(Check out common mistakes of mobile recruiting!)

Final Thoughts

Often, the best candidates are already employed aka ‘passive talent’, but that shouldn’t dissuade your recruiting efforts. In fact, 51percent of those who do have jobs are searching for new ones or watching for openings. So, your job ad still counts!

If you manage to avoid these job advertisement writing pitfalls, you will max out the odds of sourcing your next Elon Musk.