Hiring is all about predicting the future—is your applicant tracking system doing the same? Here’s a look at five features that aren’t just trends, but must haves for the new year.

Better Buys previously identified the top trends for the ATS solutions market as social media integration, greater emphasis on interviewing and assessment tools (i.e. video interviewing), and predictive analytics. In the two years since that report, recruiters and hiring managers have encountered challenges with reactive hiring, thinning talent pipelines, and a greater need for automated processes—all while fighting to secure great talent.

Looking ahead at 2019, these new demands are driving the future direction of applicant tracking systems across the industry. As companies continue to build out their ATS platforms to be more feature-rich and provide better solutions, here are some of the trends we can look forward to in the coming year.

1. Candidate Relationship Management

With job openings at a record high and unemployment at record low numbers, the competition for great talent is even more fierce. Companies are struggling to hire quality applicants, and many qualified potential candidates are not actively seeking work. Finding the right person for a role will require more robust sourcing tools, and Candidate Relationship Management (CRM) solutions will provide recruiters with stronger talent pools ahead of demand. CRM solutions will ultimately change the recruiting function from reactive to proactive, enhancing talent pipelines before companies post their open jobs.

2. AI

“Gut feeling” prediction of whether a candidate is a good fit for a role isn’t going to cut it in 2019. For example, candidates with impressive diplomas or certifications do not necessarily make great employees, and assessment tools struggle to test for traits like work ethic, a positive attitude, dependability, and working well under pressure.

Recruiters need to know which candidate is most likely to accept a job offer and stay with the team long enough to make an impact. Native AI solutions like SmartAssistant will offer recruiters measurable insights into a candidate’s skills, cultural fit, the likelihood of accepting an offer, and probable retention with greater efficiency, and less bias. AI will also help recruiters make better decisions with candidates who are moving between fields with comparable skills and promote more internal mobility within their organization.

3. Automation

Recruiters are constantly being pressured to fill more roles with the best talent at a faster, more cost-efficient rate, and this means that automation will continue to be a top priority among the best Applicant Tracking Systems. Automation will help optimize repetitive tasks like interview scheduling and applicant pre-screening, but ATS automation in 2019 will include targeted email campaigns and recruitment marketing platforms, allowing recruiters to deliver specific messaging to nurtured talent communities.

According to Rebecca Carr, VP of Product at SmartRecruiters, automating these processes will make “it faster and easier for businesses to build and convert their talent pipeline within one system.” Ultimately, automation and native AI solutions will work together to “challenge the old way of “tracking” candidates through a workflow.”

4. Collaboration and Communication

The future of recruiting is all about “the team” effort, where recruiters, interviewers, and hiring managers work in tandem to source, attract, and hire the best talent for their organization. But there’s often a disconnect. If not everyone involved in the hiring process is using the ATS, then time is wasted relaying information and collecting feedback. An ATS should be intuitive and allow for greater communication between all team members, which directly affects an organization’s time to hire and overall candidate experience.

Features like different access levels within an ATS to ensure each person sees the right amount of information and more comprehensive dashboards that give candidates an overview of where they are in the hiring process will be highly valuable in the coming year.

5. Integration

Enterprises are no longer the sole entities in need of end-to-end recruiting solutions. Startups are just as eager to hire great talent for their teams, and are often much faster adopters of new technology. For these organizations, an ATS that offers open APIs and a large marketplace of third-party vendor integrations is highly attractive.

Martin Snyder, President of Main Sequence Technology Inc., argues that, “key drivers of market share changes for 2019 are not likely to be technically revolutionary, but rather more operational efficiency.” Meaning, an ATS that offers features like streamlined integration with email, calendar, and Slack—systems that teams are already using—along with “easier solutions to teach and learn, easier ways to get data in and out, and lower pricing” will become the top choices for enterprises and startups in 2019.

70% of job searches begin with Google. Now that the search giant has put their job search algorithm into the hands of candidates, will they end there, too?

Following last summer’s release of the employer-focused Google for jobs (GJ), as part of the Cloud Jobs API, Google has now made GJ, complete with AI matching technology to surface job postings on every board they’re advertised, available to American job seekers.

With GJ, candidates can enter a search query like “jobs near me”, or “retail jobs”, and filter the results by location, specialty, company rating, or working hours – with more filters to come for ultra-personalized results. Think Google Flights, but for jobs.

It’s a big deal for both job boards and employers, for very different reasons. Job boards will have to rethink their value proposition to businesses and candidates, and while employers don’t really care whether job boards live or die, but missing out on GJ would mean missing out on candidates…

For candidates, GJ’s appeal is obvious: job boards are usually little different than their newspaper classified predecessors, as in broad, hard to search, and riddled with expired ads. Now, Google’s powerful creepy crawlies aggregate job data from around the internet to make sure posts are both relevant and up to date.

GJ does this by evolving matching technology. The idea being that enormous banks of data surface smarter matches through algorithms powered by AI and machine learning, thus eliminating the hassle of inconsistent job titling from company to company that has plagued candidates in the past.

“If I were Indeed, I would be scared; if I were an ATS that focuses on small- to medium-sized businesses, I would be scared,” says Jonathan Kestenbaum, recruiting tech expert and managing director for Talent Tech Labs. “If I were a Talent Acquisition enthusiast, I would be excited that such a large organization is taking interest in helping innovate within the space.”

Indeed has chosen not to make their jobs crawlable by Google. Rather, they are relying on the strength of their own brand, and the fact that, unlike most job boards, they are already using AI in their matching algorithms. Plus, for now, GJ with the added AI is only up and running in one country, the US, and in one language, English.

Photo Credit: Google Blog

Google may have the advantage of controlling the search engine where 70 percent of job hunts begin, But there’s still the matter of trust to consider. Facebook ran into trouble recently with their job advertising algorithm, when it was found to favor men. (Read why here) The candidate needs to know the AI underlying the search results is not so much a Harry Potter sorting hat, but more a summoning charm.

An accounting recruiter with over a decade of experience, Adam Karpiak says it may be a while before GJ really changes anything. “To the average candidate, job postings are job postings are job postings. These platforms actually make the recruiters look better because we specialize in people, NOT job postings. I’m sure GJ will be [a leg up], for the one percent of companies that understand what’s going on. It’ll take so long to trickle down to most companies, the ones that jump on it will definitely have an advantage.”

Google staunchly insists their new tech isn’t a replacement for job boards. The data giant is, in fact, partnering with LinkedIn, Monster, WayUp, DirectEmployers, CareerBuilder, Glassdoor and Facebook, to surface the best opportunities tailored to candidate specifications, hoping their foray into recruiting will push the industry forward in terms of tech innovation.

With more opportunities coming their way, job seekers are going to expect a quick and seamless process. So, recruiters, how can you make sure Google sees, and likes you? First off, make sure your job ad is compatible with Google search – you can check that by clicking here! – and be sure to follow this easy checklist, making sure your ad is:

1. Mobile friendly: Make sure your career site and job posting are easy to navigate on mobile devices, so you don’t miss the casual scrollers!
2. Informative: Adding details like office location, work hours, and flexible work options will make it easy for candidates to surface your job posting.
3. Well Branded: Reviews and content about your company will be more visible than ever, so it’s a great time to make sure everything is up to date. You may even consider branching into new media, like making that career video you’ve been dreaming of.
4. One-click–Apply Ready: Lowers candidate drop out rates, and strengthens your brand in the digital age.
5. Efficient: The influx of candidates means that process becomes extremely important. Make sure your ATS is supporting quick and organized communication for your team, so candidates have a great experience.

Read more about SmartRecruiters Google Job Search functionalities here!